Privacy Policy

Hisan Technologies for Administrative Services ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information you provide to us:

• Full name
• Email address
• Phone number
• Billing address
• Payment information (processed securely through payment gateways)
• Government account information (when using government platform consulting services)

Information we collect automatically:

• IP address
• Browser type and operating system
• Website pages you visit
• Date and time of visit
• Cookies

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our services
• Processing your orders and subscriptions
• Supporting your government platform consulting requests
• Sending important notifications about your services
• Responding to your inquiries and support requests
• Sending marketing communications (with the option to unsubscribe)
• Preventing fraud and ensuring security
• Complying with laws and regulations

We do not sell your personal information to third parties. We may share your information with:

• Service providers: Third-party companies that help us operate our business (such as payment processing, hosting, and analytics)
• Government authorities: When required by law or necessary to comply with regulations
• Affiliated companies: In the event of a merger or acquisition

All our service providers are obligated to protect your information and not use it for other purposes.

We use appropriate technical and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Encryption (SSL/TLS) for all transmitted data
• Firewalls and intrusion detection systems
• Restricted access to personal information
• Regular data backups
• Employee training on data security

We use cookies to improve your experience on our website. For more details, please review our Cookie Policy.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Correct any inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your information
• Restriction: Request restriction of processing of your information
• Portability: Transfer your information to another service
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at Sales@trojansaudi.com

We retain your personal information for as long as necessary to provide services to you and comply with applicable laws and regulations.

When you cancel your account, we will delete or anonymize your personal information within 30 days, unless there is a legal obligation to retain it for a longer period.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete that information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Email: Sales@trojansaudi.com

Phone: +966 55 406 8777

Address: King Faisal District, near Al Hamra Mall, Riyadh 13215, Saudi Arabia (Al Sheikh Hassan bin Hussein bin Ali Road)